They eat up valuable resource time across departments as employees struggle to locate potentially responsive documents to an issue that may have occurred months or years ago.
The other main challenge is consistency of effort what one employee deems as a thorough search verses another is subjective.
Working closely with our clients Informa manage the process of creating an end-to-end solution where search is extensive (connected sources) and consistent (structured search) with audit so the effort is the same and the reliance on others is reduced. With instant access to numbers/counts scope can be negotiated with the requester or at minimum you know the extent of the issue should an extension of time be required.
Informa have spent over 25 years striving for optimum results in search with both physical and digital records. This knowledge plays a huge role when applying technology with our clients’ projects. Auto redaction with Insights is just another step in our journey as we streamline this otherwise very time consuming and risky process into a safe and time efficient process.
Informa are leading capture specialists when it comes to digitizing hardcopy for disclosures (eDiscovery, FOIs and SARs. Diaries & notebooks often a very small part of the overall data source but crucial need specialist scanners to get the quality of images needed for accurate OCR.
Put your trust in Informa, we’ve got the certs to prove it!